Day-2 operations
OS patching (Linux & Windows), kernel upgrades, package management, config drift detection.
Bitwrx · Managed
Managed
Hand us the runbook. Bitwrx engineers manage OS, virtualization, security, backups, and incident response so your team can ship product.
Bitwrx Managed adds a Canadian operations team on top of your colocation, bare metal, or private cloud - patching, monitoring, backups, security hardening, and 24/7 incident response. Defined SLOs, monthly reports, and a single accountable owner for everything below your application.
Capabilities
What's included in Bitwrx Managed.
24/7 monitoring
Metrics, logs, traces. Bitwrx NOC watches every node and pages on-call before you notice.
Incident response
15-min response SLO for P1. Postmortems within 5 business days. Root-cause-fix tracked publicly.
Backups & DR
3-2-1 backups, point-in-time recovery, optional cross-region replication, annual DR drills.
Security hardening
CIS benchmarks, vulnerability scanning, monthly patch SLAs, optional managed SIEM.
Compliance evidence
SOC 2, ISO 27001, PCI-DSS evidence packages - for your auditors, not ours.
By the numbers
24/7
NOC Coverage
15min
P1 Response SLO
99.99%
Managed Service SLA
100%
Canadian-Staffed
Outsource the undifferentiated heavy lifting.
Keep ownership of your stack - let Bitwrx run it. Pricing scales with footprint, not headcount.